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The Global Future of Telehealth: How to Reduce Overall Admin Tasks and Costs by 60%

In our series, we earlier discussed how the pandemic brought telehealth to the forefront even though it had been in the market for several years. It wasn’t until COVID-19 appeared that the urgency and gaps in being able to provide timely healthcare and treatments was highlighted. The nature of the need required better capabilities and greater access to healthcare treatments. But challenges such as; cross-border treatments, payments, and data security have been highlighted as concerning issues. However, with Global Telehealth Exchange, it was shown how these challenges could be overcome.

Another issue that needs attention is the distressing responsibility and added cost of administrative tasks every provider is saddled with. There are only 24hours in each day and studies show providers can spend up to 49% of their time on administrative duties alone. The sad fact of the matter is that doctors only spent 27% of their time on direct clinical face time with patients.

There is also the added headache of employing extra staff needed to balance out some of that time. A healthcare professional’s schedule can only fit so many activities into one day. It’s important to see as many patients as so desired but extremely challenging if most of the waking hours are spent organizing paperwork.

Administration tasks also fall on other employees as a responsibility. Nearly 23 weeks per year is the amount of time nursing staff spends on insurance claims and clerical staff spends 44 weeks per year on insurance claims. And billing for treatments that an insurance company will not pay for can cost many hours trying to rectify the account or attempt to adjust the bill and resubmit for compensation. In the US, the process of claims denials has become an industry, in itself. One study estimated that the annual combined value of challenged claims ranges from $11 billion to $54 billion.

Many steps need to be considered before a healthcare provider will see a single penny for treatments they give, such as:

  •  Accurate and complete patient treatment documentation
  •  Accurate billing codes
  •  Completing insurance forms
  •  Accounting
  •  Patient no-show billing
  •  Additional admin staff
  •  Processing time

GTHE Can Reduce Your Practice’s Total Admin Time and Cost By 60%

Solve.Care’s Global Telehealth Exchange takes most of the administrative burden away from the healthcare professional altogether. The benefits GTHE affords the healthcare professional are many. Among those are:

This intelligent solution does most, if not nearly all, the administration it takes to see as many patients as desired. The time that is eliminated from admin and stress will allow you to expand your practice, without ever leavingthe office, or even your home. GTHE provides greater access to patients, worldwide. Payments are instantaneous and received as soon as the teleconsultation has ended, eliminating any risk of non-payment or delayed billing. GTHE also allows the current support staff to focus on more outreach or patient communications and marketing efforts.

With GTHE, there is no monthly or annual commitments of fees or practice hours. GTHE fees are paid as a small percentage of the rate you charge per visit. However, you control the rates you want to charge, and how many hours you want to practice. This gives you the freedom to practice medicine the way you want without added subscriptions, payment wait times or added staff; cutting overall practice costs by 60%.

If you’re looking to save time and money on general overhead practice costs but also see more patients, visit

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