To say that artificial intelligence (AI) has reached buzzword status may be an understatement. The general public largely misunderstands the term while the C-suite can’t get enough of it. A layperson may consider AI a thing of the future, like flying cars and drone grocery delivery, but in reality most of today’s business and commercial software contain AI and its little sister, machine learning (ML). And nearly any software developer will tell you—repeatedly—that these tools are little more than statistical probability. They analyze existing data, take action, and make predictions based on the data they have.
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